At MailHitch ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our email signature generation services.
By accessing or using MailHitch, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.
1. Information We Collect
We collect information that you provide directly to us when you register, create a signature, or communicate with us.
- Personal Identification Data: Name, email address, job title, phone number, and company name (used for your signature).
- Account Credentials: Passwords and security information used for authentication (handled securely via Supabase).
- Payment Information: We do not store your credit card details. All payment transactions are processed through our third-party payment gateways (Razorpay or Lemon Squeezy).
- Technical Data: IP address, browser type, operating system, and access times.
2. How We Use Your Information
We use the collected data for specific, legitimate business purposes:
Service Delivery
To generate, render, and host your email signatures and dashboard.
Transactions
To process payments, subscriptions, and send invoices.
Support
To respond to your inquiries and resolve technical issues.
Security
To monitor and prevent fraudulent activity and abuse.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and advertisers.
We may share your information with:
- Service Providers: Third-party vendors who perform services for us (e.g., Supabase for database, Razorpay for payments, AWS for hosting).
- Legal Compliance: When required by law or to protect our rights.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Cookies and Tracking
We use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your individual browser options.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: support@mailhitch.com
Address: New Delhi, India